Shift Report

The Shift Report shows all deposit and payments with a breakdown of payment type (cash, credit card, room charge, etc) that your Property has set up, and the revenue that each deposit/payment has brought in for the day, for the date and shift selected.  

The bottom of the report shows what the grand totals are, and what the drawer balance should be with any Over (+) / Short (-) calculated from the opening and closing totals entered into the Shift Report screen when the report was generated.

Note: These totals are for the (Front Desk of the) Property and whilst they do include any POS revenue it is not separated out - this can be shown instead on the POS Shift Report, a separate report which may also be generated using this screen if the correct check box is selected (Format for a Receipt Printer). IF this option is selected, it will cause further options to become available and the report created will be the POS Shift Report.

If your Property does not currently have our Point of Sale (POS) Module and you are interested in adding it, please contact us at  Sales@SkywareSystems.com.

 

 

Quick Menu

Quick Menu with Shift Report option selected OR Quick Menu with Shift Report option selected, NEW look for Skyware

 

CashierFull Menu

Click the icon on the left for the Full menu.

Full Menu Icon OR Full Menu option when viewed using the modern light look of Skyware

This will display the Full menu in a tabular form, with four sections, Registration, Status, Cashier and Other.

Full Menu Table OR Full Menu popup version seen in Modern Light look of Skyware

From the Cashier Section, select Shift Report.

Cashier Section of Full Menu Table with Shift Report option selected OR Cashier section of the Full Menu with Shift Report command selected, NEW look for Skyware

 

This opens the Shift Report Screen:

Shift Report screen example

Complete the fields described below:

Enter the Drawer Opening Balance: This is the drawer count at the start of the shift. Type this in manually into the field

Enter the Drawer Closing Balance: This is the drawer count at the end of the shift. Type this in manually into the field.

Enter the Date to Print: By default today's date is entered. Click on the field to open a calendar where you can select the desired date.

Select the Shift: This is a drop-down menu of all available Shifts. Choose a specific shift (or All for all shifts).

Select the Cashier(s): A list of all available cashiers to generate the report for. This is a scrollable list. Select a specific cashier (or All for all cashiers). To select multiple names, simply hold the control (Ctrl) button down whilst making your selection. By default, the person currently logged in to Skyware is selected.

Separate report for each Cashier selected: This box may be checked or unchecked. By default it is unchecked. If you have selected multiple cashiers to display, you may click here to have the results separated into individual reports.

Format for a Receipt Printer: This box may be checked or unchecked. By default it is unchecked. Checking this box will cause further options to become available (and allow you to generate a POS Shift Report instead of the general Shift Report) .

Shift Report screen with "Format for a Receipt Printer" check box checked, showing additonal options now available for selection

Show Detail: By default this check box is unchecked. If selected, Show Detail will show all payments separately for each check.

Use Server assigned to Check: By default this check box is unchecked. This option when selected allows you to specify that the report uses the server assigned to the check - Default is Cashier, but it MAY be different people

Outlet: This option allow you to select the outlet that the report is generated for, and is a drop-down menu of all configured Outlet options available. You can choose -ALL- or select specific outlet. Only one choice can be selected.

 

Once completed, click the button Show the Shift Report.

Shift Report example page 1Shift Report example second page, showing totals for the shift.

The report shows the opening balance at the top, separated by the hotel, A/R and POS, then the deposits made, payments made, refunds or paid outs made, the amounts paid in cash or by credit card, totals and the closing balance at the bottom, with any Over (+) / Short (-) for the shift calculated for you.

Note: IF you checked the "Format for a Receipt Printer" to allow the generation of a POS Shift Report instead of a general POS Report, the report will appear differently:

POS Shift Report example page 1POS Shift Report example page 2

See the help topic POS Shift Report for further details.

 

By default, the report is generated as a PDF from which you can print or save the report (among other options). If you prefer, you can select the Generate report to Excel checkbox to print the report as an Excel spreadsheet.

NOTE: The generated report appears as a pop-up window through your browser. If your browser is set to block pop-ups, you may receive a warning banner at the top of the browser. Click this banner and select to allow pop-ups so that you can view the report.

 

Date Updated November 25, 2025